Registration & Log-In
Q: I registered for an account, but now I can’t log in.
A: It takes 24-48 hours for the admin to approve new members, so if you have just registered and cannot log in it is because your account is not yet approved. If after 48 hours you still cannot access your account, please contact email@example.com
Q: I forgot my password and/or username.
A: If you remember your username, you can use the “Forgot your password?” link to reset your password. If you forgot your username, you can email firstname.lastname@example.org and the admin can find and/or change your username for you.
Q: I forgot and/or no longer have access to the email I used to register for my account.
A: You can email email@example.com and the admin can find and/or change the email address associated with your account.
Q: I would like to suggest a new resource.
A: To suggest a new resource, go to the Resource Library page, click on “Suggest a Resource” and kindly provide the full name of the resource and a URL where it can be found online.
Q: I am looking for a resource on the Resource Library and cannot find it.
A: The Resource Library offers three ways to browse our collection of over 2,000 resources. The first is the “filter by” feature, where you can narrow down your search by theme, country, region, resource type, and/or language. The second is the “title” search, where you can search for the exact title of a resource or keywords in the title, if you know them. The final is the “keywords” search which will search the titles, authors, descriptions, and tags of every resource for the keywords you are searching for.
Q: I would like to add myself to the Global Directory.
A: When registering for an account, you must click the checkbox to opt-in to have your profile visible to others. If you have already registered for an account and did not opt-in to this option, you can contact the admin at firstname.lastname@example.org to change your sharing settings and add you to the Global Directory.
Q: I would like to add my organization to the Global Directory.
A: To add an organization to our Global Directory, go to the Global Directory page, click on “Add Organization to Global Directory”, and provide the requested information. It is most important to provide the full organization name and an email contact for the organization. The admin will email the email address provided with instructions on how to register for an organization-level, rather than individual-level, account, as well as how to make your account visible to others on the Global Directory.
Q: I want to search for an individual or organization on the Global Directory.
A: Registration in the Global Directory is optional for all users, so not every individual or organization currently registered will be visible in the directory. However, if a user has opted to make their information visible to others, you can search the directory by the user’s country of work, current areas of specialization in CVE, and/or any areas of interest they share in CVE.
Q: I would like to add an event to the Event Calendar.
A: To suggest an event, go to the Event Calendar, click on “Suggest an Event”, and enter the required information. If you are also able to provide a url in addition to the event name this is preferable, but just the event name as it is being advertised online is acceptable, as well.
Q: I want to search for events on the Event Calendar.
A: You can narrow by month and year of the event, type, and region, or do a keyword search to browse events by general topic. Past events remain visible on the calendar, so you can see both the past and upcoming events happening in the field of CVE through this feature.
Q: I would like to suggest a topic for discussion in the Forum.
A: In order to suggest a new Forum topic you have two options. The first is to click on “Suggest New Forum” and provide a title and a short explanation of your suggested forum topic. The admin will be able to create your new forum within 24-48 hours of receiving your suggestion. Alternatively, you can post a sub-topic to an existing forum thread by clicking on any of the thread names (i.e. “Discussion”, “Networking”, etc.) and scrolling to the bottom of the page to “Create New Topic in ‘Thread Name’”. The admin will contact you if the forum topic is not appropriate for the CEH or if there are any other issues requiring the thread to be either moved or deleted, so feel free to go ahead and post your topics of interest.
Q: I would like to receive notifications when someone responds to a topic or thread on the Forum.
A: On a main thread (“Discussion”, “Networking”, etc.) simply click on the thread name, and then click on “Subscribe/Unsubscribe” in the top right corner to update your preferences. To follow a specific sub-topic on a thread, click on its parent thread, then on the topic you are interested in, and scroll to the bottom of the page to add a comment. Adding a comment will automatically enroll you to receive email notifications to your registered account on that topic as other users comment following you.
Q: I have another question that isn’t answered here, what should I do?
A: Please use the Contact Us form or directly email email@example.com for any further questions or troubleshooting issues. Please allow 24-48 hours for the admin to receive and respond to your request.